Sunday, 2 August 2009

iPhone 3G S Overheating Concerns Apple's Cool Response Getting Users Heated

As reports still appear to be coming in concerning the new iPhone 3G S
suffering from overheating issues Apple's cool response is proving to
get a number of end users increasingly hot under the collar as
speculation mounts that it's the iPhone 3G S's battery that's the most
likely culprit.

With the number of reports concerning iPhone 3G S overheating issues
mounting Apple have, so far, been particularly muted in their response.
Yes, Apple have updated their support document (the last revision as at
the time of writing being made on 26 June) but Apple are yet to address
user's concerns head on and, besides, the aforementioned document cites
a number of things that could result in your iPhone overheating but non
of those listed serve to address the speculation that its specifically
the iPhone 3G S's power cell that's the perceived cause.

Indeed, even when directly approached it appears that Apple are
unwilling to tackle what could, if it is indeed down to the battery,
prove a particularly complicated (and potentially expensive) issue to
resolve - especially the case if, as some are speculating, complaints
mount and a recall is the only means of resolution.

Of course, if it transpires that it is the battery of the iPhone 3G S
that's the cause, it won't be the first time that batteries have proven
to be a thorn in Apple's corporate side as its previously endured issues
concerning both its iBook G4 and PowerBook G4 notebooks (to the point
were a recall was called).
Adding to the speculation that it's the iPhone 3G S battery that's
occasioning the overheating issues are reports that, subsequent to
overheating issues, the iPhone 3G S's case has displayed marked
discoloring that shows an outline of the iPhone 3G S's battery - with
certainly one industry expert stating that, in his opinion, the possible
cause is due to the iPhone 3G S's battery being too small.

My guess is there's going to be a whole lot of batteries affected
because these iPhones are from very large production runs, Aaron
Vronko of Rapid Repair told Wired. If you have a problem in the design
of a series of batteries, it's probably going to be spread to tens of
thousands, if not hundreds of thousands, and maybe more.

At present we should stress that, though the problem is being widely
reported and certainly appears to be effecting more than just a few
users, there's no indication at this stage that the problem is
widespread enough to be of major concern to those who have availed
themselves of Apple's new iPhone, or those intending to do so, but we
would most certainly like to hear from any readers who have faced this
problem.

If you have suffered your iPhone 3G S overheating please drop us a
comment in the comment box at the bottom of this page with as much
detail as you can and, should we receive enough reports, we'll happily
approach Apple with any reported received for an official response.

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